Frequently Asked Questions
Everything you need to know about your OOFOS experience.
How do OOFOS shoes help with recovery?
Our proprietary OOfoam™ technology absorbs 37% more impact than traditional footwear foam, reducing stress on your feet, knees, and lower back to accelerate recovery after exercise.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return your items for a full refund within 30 days of the delivery date, provided they are in clean, like-new condition.
How do I find the right size?
OOFOS generally run true to size. If you are a half size, we recommend sizing down for a more snug fit or sizing up if you prefer a roomier feel. Please refer to our digital size guide for specific measurements.
Can I wash my OOFOS?
Yes! OOfoam™ is closed-cell and machine washable. We recommend washing them on a cold cycle with mild soap and letting them air dry in the shade. Avoid high heat or direct sunlight.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
Do you offer a warranty on your products?
We stand behind our quality. OOFOS offers a 6-month warranty against manufacturer defects in materials or workmanship from the date of purchase.